Procurement Team Support Agent - Dutch & English

Ref. Number:
Customer Service/Helpdesk
Contract info:
Language(s) required:

Dutch (Fluent)
English (Fluent)
€ 2419 Monthly
Start date:
7 months contract with view to extension
Ernesto Werner
Call: +31 (0)20 406 9182


Our international client, a world leading organisation in the IT/Software market, is now hiring a Procurement Team Support Agent to join their team in Schiphol-Rijk.

The Procurement Team Support Agent performs local IT tasks to ensure business continuity and support, and has a combination of both administration and technical skills.

Deadline for applications: 19-11-2018, Monday at 12:00 o’clock.


Job Profile for Procurment Team Support Agent
Responsibilities will include but not be limited to:

  • Assist employees as IT Service desk either face to face, via IM or email and telephone
  • Control the stock
  • IT procurement responsibilities
  • Purchase of assets and asset administration
  • Support for quarterly asset inventory checks
  • Recycle old equipment according to corporate policy
  • Provide productivity training to employees on products (classroom/online/video)
  • SharePoint management
  • Smart hand support for remote networking and server teams
  • Local infrastructure support
  • Deliver basic networking skills including WiFi (broadband) and Access Point (AP) setup
  • Maintain contact with local suppliers and contacts for purchasing
  • Maintain contact with local Telecom provider (fixed and mobile)
  • Provide basic Audio Visual (AV) support
  • Provide basic printer support
  • Collaborate with other teams particularly with the Finance department and on some occasions with management

Candidate Profile for Procurement Team Support Agent

  • Fluent in Dutch and English, both written and spoken
  • Good knowledge of Microsoft Office products (Excel, Access, Word, Outlook)
  • Good to strong SharePoint skills
  • A few years of help desk experience
  • Customer handling skills is a must as dealing with customers (employees) is a daily occurrence
  • Good knowledge of technique and administration skills is a plus
  • Willingness to try new experiences in the interest of self-betterment and learning is also a plus
  • Some situations can be ambiguous with many things happening at the same time, therefore the role requires someone that can think clearly in these situations

What Our Client Offers

  • Open plan office with dedicated workspace
  • Work in a dynamic, international environment
  • Be part of a passionate and driven team
  • Diversity of tasks in the position, you won’t be doing just one thing on a day to day basis
  • Travel allowance
  • Café on location