Senior Corporate Planner – English

Ref. Number:
19-0121
Category:
PR/Conference
Contract info:
Recruitment
Language(s) required:

English (Fluent)
Region:
The Hague
Salary:
€ 4500 - € 5000 Monthly
Start date:
15-02-2019
Duration:
Permanent
Contact:
Teodora Simeonova
Call: +31 (0)70 311 7822

Description

 

Our client, a highly respected and extremely prestigious world leader in integrated energy and chemicals, is looking for a Senior Corporate Planner to join their dynamic, multicultural and multilingual organisation in The Hague.

This is an exciting role in which you will provide a wide range of executive level support services to Executive Management, including the President & CEO of Operations and the Chairman of the Board, as and when required. Furthermore, you will consistently ensure on-time delivery of high quality Executive Services (ES) including event coordination, operational reporting, vendor management and coordination.

Job Profile for Senior Corporate Planner
Responsibilities will include but not be limited to:

General profile of the role :

  • Be an expert within the industry
  • Specialise in drafting strategies to improve the overall customer experience and service operations within Executive Services as well as anticipating internal and/or external business challenges
  • Solve unique and complex problems that have a broad impact on the business
  • Lead project teams when supporting special projects and company board meetings
  • Contribute to the development of functional strategy
  • Interpret internal or external business issues and recommends best practices
  • Be able to work independently with guidance in only the most complex situations
  • Anticipate internal and/or external business challenges and/or regulatory issues; recommend processes, product for continuous improvement

Key responsibilities:

  • Prepare and collate ES annual accountability reporting and budgeting and ensure compliance with accounting deadlines and provide them to ES Supervisor for approval
  • Take on role of Acting Supervisor when ES Supervisor is out of the office
  • Responsible for sourcing and maintaining vendor relationships and services with all vendors at the highest management level
  • Contract drafting, ensuring compliancy with company processes, in consultation with internal legal counsel for all ES Vendors globally
  • Independently negotiate rates and corporate discounts with new and existing vendors and conduct annual vendor meetings
  • Ensure contracts are carried out in line with KPI's & quality standards; establish Operational Reports for all ES events and communicate this to vendors and support team
  • Coordinate event support and executive services for the annual Global Corporate and Governmental events, including event coordination, contracting, planning and execution of the International based Executive Committee Meetings and the Board of Director Meetings
  • Independently research special event markets and liaise with offices to ascertain event requirements and provision of detailed event proposals (e.g. timelines, venues, suppliers, legal obligations, staffing and budgets)
  • Work directly with the Office of the President & CEO and Chairman of the Board/Ministerial Services, as required, coordinate stakeholder meetings and events including events related to the company’s Minister of Petroleum and Mineral Resources
  • Customer focus:
    • Identify and anticipate customer needs
    • Exceed customer expectations by transforming the customer needs into relevant service offerings
    • Ask for feedback on customer satisfaction from multiple sources and incorporate feedback into action plans
    • Follow customer service trends and ensure that all parties are up to date with external customer service trends, as well as internal product/service offerings
  • Know the business:
    • Understand operational and financial factors
    • Utilise knowledge of the business and operations to drive high impact projects that support the organisation and contribute to financial performance
    • Serve as an expert and educate others on the organisation's products/services and competitive landscape
    • Collect and evaluate metrics/data to determine actions
    • Apply information about industry, market, regulations and customers to make informed business unit/function decisions
  • Initiative:
    • Influence and coach others across the business unit/function to work independently and identify areas for improvement in work processes
    • Motivate and energise self and others to achieve high standards of excellence by consistently raising the bar
    • Set challenging and realistic goals
    • Proactively consider the business unit/function's goals to prevent conflicts of interest
  • Collaboration/Teamwork:
    • Deliver information and assistance
    • Ensure an effective flow of information through appropriate channels and promote the exchange of knowledge among colleagues
    • Build consensus with individuals across the business unit/function; give clear direction during cross­-functional collaborations
    • Build/maintain relationships and foster cooperation
    • Motivate team members and promote values of working together as a team

Candidate Profile for Senior Corporate Planner

  • Must be fluent in English, both written and spoken
  • Bachelor degree is required
  • 8 years of considerable work experience
  • Excellent experience of providing a superior level of customer care
  • Experience in the hospitality / hotel industry is highly advantageous
  • The ability to develop internal and external relationships with integrity and add value
  • Excellent organisational skills, efficient work ability, flexible attitude, human relation skills, tact, discretion and good judgment, attention to detail and a high level of numeracy
  • Competencies required:
    • Culturally aware
    • Accountability
    • Creativity & innovation
    • Customer focus
    • Initiative
    • Quality orientation

What Our Client Offers

  • Opportunity to work in the number one oil company in the world
  • Vacation allowance and a 13th month salary
  • Pension plan based on a Defined Contribution Pension Plan with an Employee contribution of 4%
  • Discretionary Incentive plan based on company and individual performance rating
  • A €46.00 (gross) employer contribution when participating in the company’s collective health insurance scheme (currently ONVZ)
  • 24 holiday days, plus 26 additional Friday’s off (the company is closed every other Friday)       
  • Company paid 1st class NS Business card/HTM public transport subscription or 0.19ct/km when commuting by car (During probation period, commuting allowance will be calculated based on €0.19 per kilometer. Only after successful completion of the probation period incumbent will receive NS/HTM subscription)  
  • Optional employer subsidised gym membership (Staten Sport or Sport City)
  • Company doctor
  • Subsidised canteen