Account Representative - English

Ref. Number:
19-0199
Category:
Customer Service/Helpdesk
Contract info:
Recruitment
Language(s) required:

English (Fluent)
Region:
Amsterdam
Salary:
€ 2900 Monthly
Start date:
ASAP
Duration:
7 months contract with view to extension
Contact:
Joana Cristina
Call: +31 (0)20 406 9182

Description

For our client, a global provider of innovative solutions in their niche market, we are currently looking for a motivated Account Representative, English speaker, to join their award winning, global Customer Service department.

For this role we are looking for a positive, conscientious team player with a track record of delivering service excellence in an international commercial environment.

 

Job Profile for Account Representative
Responsibilities will include but not be limited to:

  • Service customer requests for quotes and orders received through multiple channels of communication
  • Assist customers with accurate transactions and industry specific product information
  • Provide product recommendations and technical assistance solutions
  • Utilise telephone sales and support skills to create interest and offer value-added products and services to customers
  • Build and expand customer relationships and help ensure replacement and increased business
  • Co-manage accounts in coordination with multiple team resources

Candidate Profile for Account Representative

  • Fluent in English, written and spoken. Additional languages are advantageous 
  • Minimum of 3 years B2B internal commercial experience
  • Strong mathematical and technical aptitude
  • Excellent verbal & written communication skills, as well as a pleasant & professional telephone manner
  • Must be detail oriented and possess excellent problem solving skills
  • Able to handle multiple tasks using strong organisational skills
  • Self-managed and a team player
  • Occasional travel is required

What Our Client Offers  

  • An opportunity to boost your international experience and develop your potential
  • A team that invests in each other’s success and takes pride in their work
  • An inspiring working environment grounded in ideas, teamwork and effort
  • A premium leading brand name with consistent financial results
  • A performance-based profit sharing program
  • Excellent secondary benefits, such as home-work travel allowance, pension, generous contribution to health and life insurance