Software Licensing Support Administrator - English

Ref. Number:
19-0210
Category:
ICT/Internet
Contract info:
Contract
Language(s) required:

English (Fluent)
Region:
The Hague
Salary:
€ 33000 Annually
Start date:
ASAP
Duration:
7 months contract with view to extension
Contact:
Joana Cristina
Call: +31 (0)20 406 9182

Description

Would you like to join a team of great hardworking and flexible people?

Our client offers software solutions in geology, systems integration, and information-management to the oil and gas industry, being part of the world’s largest company providing oilfield services and technology products within the industry. Our client is looking for a Software Licensing Support Administrator to join their team in the Hague.


Job Profile for Software Licensing Support Administrator
Responsibilities will include but not be limited to:

  • Provide software licensing first/second level support to worldwide license administrators
  • Troubleshoot non-routine problems liaise with different functional groups as required
  • Process of non-automated and non-standard licenses
  • Have technical knowledge of licensing and licensing systems
  • Licence trade compliance following existing procedures
  • Implement approved exceptions of rules on Software Download Centre and license systems
  • Validate non-standard cases with TCC specialists
  • Keep procedures up to date and communicating to end users

Candidate Profile for Software Licensing Support Administrator

  • Must be fluent in English both written and spoken
  • Bachelor or HBO level or similar level is a minimum
  • Have at least 2 years of experience working with enterprise systems (like ERP, CRM, Content Management, ticketing, etc)
  • Customer service experience is highly desired
  • Have very good knowledge of general IT systems
  • Fluent knowledge of MS-Office is required
  • Willingness to work in a team of international staff members
  • Be a problem solver, service orientated, analytical, team player, accurate, and assumes responsibility for end results

What Our Client Offers

  • Be part of a supportive team
  • Travel costs reimbursement
  • Opportunity to build a long-term career