Account Manager- English

Ref. Number:
Contract info:
Language(s) required:

English (Fluent)
Depends on experience
Start date:
1 year with view to extension
Chrysanthi Moraiti
Call: +31 (0)20 406 9185


Our client is a multinational e-commerce company based in Utrecht. They are among the top 250 fastest growing companies in 2017 & 2018. The company culture is happy and fun. They look for the best people who enjoy what they do and who like to get things done! The company provides opportunity to develop and to be part of an exciting enterprise.

As an Account Manager you will be responsible for the success of English-speaking online marketplaces. Furthermore, you will grow the English-speaking market by finding new business opportunities and grow the company’s market share. In addition, you will be part of an exceptional team of 15 account managers with different nationalities, supporting clients and customers around the world.


Job Profile for Account Manager
Responsibilities will include but not be limited to:

  • Manage their own group of clients
  • Identify growth opportunities within their own client accounts
  • Build and maintain strong working relationships with their own clients
  • Ensure excellent customer service delivery and client retention
  • Handle negotiations with a commercial mind set
  • Add value to clients’ accounts by developing ideas and following through
  • Achieve a win-win situation for the client and the business
  • Promote and communicate about products and services by telephone
  • Follow up on outstanding payment
  • Be aware and adhere to company policies and guidelines

Candidate Profile for Account Manager

  • Must be fluent in English, both written and spoken
  • Bachelor’s or Master’s degree in Business or related education is a must
  • Must have proven 2+ years related work experience in the field of account management, client services or telesales
  • Mandatory Netherlands resident
  • Comfortability on the phone and ensuring telephone etiquette
  • Be capable of working in a structured and coherent manner
  • Should possess a commercial mindset, engage with their own work and have ambition
  • Persistent, proactive and have a positive attitude
  • Act as a team player with planning and organisational skills with attention to accuracy
  • Be able to collaborate at a professional level in a fast growing business
  • Should be a fun person who is eager to build their legacy

What Our Client Offers

  • A salary in line with the market
  • A competitive quarterly sales commission plan
  • Great additional benefits such as a great pension scheme and a NS business card
  • Company outings and monthly drinks
  • Monthly massages
  • Fresh fruits & salads
  • Tasty coffee
  • Fridge stocked with various refreshments
  • Last but not least … great colleagues!