Program Manager - Dutch & English

Our international client, a world-leading organisation in the IT/Software market, is now hiring
a Program Manager to join their team in Schiphol.

The main function of the role is to be the point of contact for all employees and be the subject matter expert in support of all IT procurement and fulfilment that falls outside of client’s standard IT Procurement policies.

The Program Manager is the central point of contact for employees, interacting with HR, IT, Finance and Procurement to support a set of scoped services.

Job Profile for Program Manager
Responsibilities will include but not be limited to:

Purchase IT Peripheral

• Only Procurement resources are authorised with Buy Center to submit Product Owner’s (PO’s) for Technology equipment being PO owner and Invoice approver
• Follow up with suppliers and Account Payable for incorrect invoicing
• Invoice approval process

Asset Management of all PC assets

• Physical Asset Inventory Checks (PAIC) quarterly to ensure all assets are accounted for
• Make an inventory of all assets in stock and assets in use with list of assets received from finance
• Transfer internally and externally (transfer to other sites)
• Take back assets from leaving employees
• Hand back hardware to be used in loaner pool
• Work with Fixed Asset team and Finance to clean up assets

New Hire Orientation

• Support onboarding of new employees, both Full-Time Equivalent (FTE) and Vendor
• Purchase Order (PO) creation for new FTE for new device and peripherals
• All Asset handout or intake - handled by employee and Procurement employee filling in and signing a Digital Form. These digital forms are managed by Procurement team
• Assign temp device from storage if new device not yet received
• Prepare start-up package with PC and headset for new hires
• Track asset as it is handed out

Manage Lost/Stolen process

• Instruct employee how to report it to the police and how to provide a police report
• Instruct employee how to report incident to Global Security and how to fill in Lost/Stolen digital form
• Manage the forms on the SharePoint

Vendor laptop provisioning

• Assign used laptop for starting vendors and provide necessary peripherals
• Replace defective vendor hardware for newer used device

Mobile Phone Coordination

• Coordinate with Mobile provider to provide SIM card to new FTE
• Coordination with Cloudseven Mobile Telephony Management

Other

• Manage the repair process
• Assist employees in purchasing third-party software
• Understand device recycling process
• Manage SharePoint and content

Candidate Profile for Program Manager

• Must be fluent in Dutch and English, both written and spoken
• Detail-oriented, while managing a large volume of operational excellence tasks
• Strong understanding of technology and project management skills
• Able to work autonomously, be good at thinking through and setting up the right workflows and procedures, together with client-management skills
• Have a service-oriented mindset and enjoy helping and coordinating staff and teams
• Appreciation of IT and procurement processes
• Stakeholder management and internal client-facing skills
• Strong sense of initiative, proactivity and ability to work under pressure
• Enjoy working in a global fast-paced environment
• Adaptability to change

What Our Client Offers

• Laptop
• Open-plan office with dedicated workspace
• Work in a dynamic, international environment
• Be part of a passionate and driven team
• 27 vacation days
• Travel allowance
• Café on location

Already imagine yourself in this position? To make the first step, click Apply or email us your CV at cv@bluelynx.com