Sales Engineer - Dutch & English

Our client is a successful, dynamic technology business operating in the telecommunications industry. We’re now looking for an experienced Sales Engineer (SE) to take part in all sales operations in the Benelux and Nordics.

The Sales Engineer leads all technical activities in the sales process with full project and solution responsibility from the opportunity phase until it is ready to be handed over to the post-sale phase.

The typical day-to-day tasks include consulting and giving product demonstrations to potential customers, translating the customers’ requirements into a high-level design, liaising between the customer and other employees to finalise the design and playing a ‘hands-on’ role in the Proof of Concept (POC) activities.

Job Profile for Sales Engineer
Responsibilities will include but not be limited to:

• Provide a consultation level service to the customer in Unified Communications as a Service (UCaaS) deployment and migration to digital transformation
• Provide technical assistance to the sales team during (on-site) sales calls
• Provide pre-sales technical support
• Provide technical support during the initial installation of new products together with our client’s partners and end-users
• Pre-sales technical interface to the channel/partner while nurturing and managing technical knowledge transfer to the partners
• Analyse the technical fit of the company’s products against the prospects’ and customers’ requirements
• Deliver customer presentations and hands-on product setup and demonstrations
• Provide product training to customers during the pre-sales phase
• Lead Proof of Concept activities in the region
• Lead Requests for Proposal/Requests for Information technical responses
• Provide technical assistance to Marketing for regional events (e.g. seminars, roadshows etc.)
• Supervise and manage interoperability tests for systems, being the bridge between the customer/carrier and the company’s Product Management and Business Line
• Support Customer Premise Equipment (CPE) interoperability tests between the carrier and our client’s network in his region
• Remain in contact with the customer post-sale to make sure they are informed on relevant news, products and technologies

Candidate Profile for Sales Engineer

• Must be fluent in Dutch and English, both written and spoken
• Engineering education or university Diploma in Telecommunications, Electrical Engineering or Computer Science is preferred
• Minimum 5 years of experience in Unified Communications (UC) and Unified Communications as a Service (UCaaS) is required
• 5-10 years of experience in the technical field of Data/VoIP/Telephony Software and Hardware, including Session Initiation Protocol (SIP), Session Border Controller (SBC) and IP-PBX
• Experience with public cloud services like Zoom and Microsoft Teams, but also Azure Communication Services, AWS or Amazon Chime
• Experience in selling Microsoft-based solutions to enterprise IT groups, including projects deployments and managed services based on Microsoft infrastructure and applications is an advantage
• Knowledge of Contact Center solutions (Genesys, ININ, Avaya or others) is an advantage
• Knowledge of digital transformation
• Understanding of the technical component in the sales process
• Team player, working effectively in a multinational environment
• Technical leadership
• Enjoys interaction with customers and partners
• Experienced in acquiring and engaging with new customers and prospects
• Good presentation skills
• Willingness to travel throughout the region on regular basis to visit end customers and partners

What Our Client Offers

• Pension contribution
• 24 vacation days
• Quarterly bonus based on performance
• Car allowance up to €900
• Travel expenses reimbursement
• Laptop & peripheral IT equipment is provided
• Opportunity to work for a highly-innovative company, a leader in its industry
• A chance for a long-term career

Already imagine yourself in this position? To make the first step, click Apply or email us your CV at cv@bluelynx.com