Customer Success/Consulting Financial Analyst - English

Ref. Number:
Contract info:
Language(s) required:

English (Fluent)
€ 4332 Monthly
Start date:
31-12-2021 with view to extension
Monika Ivanova
Call: +31 (0)70 3117822


Our international client, a world-leading organisation in the IT/Software market, is now hiring a Customer Success/Consulting Financial Analyst to join their team in Schiphol.

The successful candidate will assist the West Europe (WE) Services Headquarters (HQ) finance and business in managing the WE Profit and Loss (P&L) and Key Services financial processes. This includes multiple tasks that range from supporting forecast and budgeting to providing a comprehensive set of reporting and analysis.

Job Profile for Customer Success/Consulting Financial Analyst
Responsibilities will include but not be limited to:

Monthly Close and Business reviews:

  • Coordinate Area close activity with subsidiaries with extra attention on headquarter spends
  • Perform ad-hoc reporting and analysis to support monthly close and business reviews
  • Provide business insights leveraging existing reporting solution as much as possible
  • Support WE HQ on new key metrics about consumption

Quarterly Forecast:

  • Drive detailed HQ revenues forecast
  • Co-support subsidiaries as the first level of escalation with Corporation
  • Support WE HQ on key metrics forecast for Services

Ad-hoc processes & tools:

  • Support on Revenue/Cloud consumption accountability
  • Provide financial interface and first escalation point on key financial metrics issues related to systems and tools
  • Simplify and standardise available reports/tools to drive better impact/insights on the business


  • Subsidiary Customer Success (CS)/Consulting Finance Managers
  • Regional and corporate finance representatives
  • WE HQ Finance and CS/Consulting team (up to Area Senior Leadership Team)

Candidate Profile for Customer Success/Consulting Financial Analyst

  • Must be fluent in English, both written and spoken. A second language is a plus
  • Master’s Degree or Business school education
  • Minimum 3 years of experience in budgeting and business analysis/reporting (within a business environment)
  • Business controlling or financial controlling background (professional accounting qualification desired)
  • Excellent analytical skills – ability to distil simplicity from complexity
  • Strong Excel skills; High level of comfort and interest is expected toward IT tools (Power BI is a plus)
  • Ability to work independently and manage issues from identification to conclusion with little supervision
  • Ability to communicate effectively (verbally and in writing)  both at one-on-one, as well as in group discussions
  • Ability to work under pressure and to prioritise
  • Team player

What Our Client Offers

  • Laptop
  • Open-plan office with a dedicated workspace
  • Work in a dynamic, international environment
  • Be part of a passionate and driven team
  • 27 vacation days
  • Travel allowance
  • Medical allowance
  • Mobile working allowance
  • Café on location

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